Sales Account Manager – Manchester (England)

Published
Tue, 26 Apr 2022 07:25:00 GMT
Location
Manchester, England
Job Type
Permanent

Description

SALES ACCOUNT MANAGER / MANCHESTER / HYBRID WORK / UP TO £37.5K & UNCAPPED COMMISSION

Amazing new opportunity for a passionate, dynamic Sales Professional, looking for a rewarding new role working alongside a fantastic Sales Department.

WEX Europe Services Ltd is a leading and growing global provider of payment processing, information management and fleet card payment solutions.

As we can continue to grow our UK Operations, we are looking for a Sales Account Manager to forge and cement long lasting telephony based relationships with our customers, supporting them through the customer journey.

What’s On Offer?

  • Competitive basic salary (Up to £37.5k, dependent on experience)
  • Achievable uncapped commission structure
  • First 3 months guaranteed commission
  • Working Monday – Friday 8.30 am – 5 pm
  • Fantastic work-life balance
  • Hybrid working after an initial training period
  • Company pension & life assurance scheme
  • Generous holiday allowance of 25 days plus bank holidays
  • Holiday purchase scheme, the ability to get an additional 5 days annual leave per year
  • Employee Fuel Card (after 6 months)
  • Employee discount platform
  • Incentives schemes, companywide and departmental
  • Great working environment
  • Continuous training, coaching and development within a helpful and encouraging environment
  • Progression opportunities
  • Employee referral programme
  • Employee assistance programme

Key Responsibilities of the Sales Account Manager:

  • Day to day telephony based management of a portfolio of customers
  • From first transaction, create a welcoming and positive experience
  • Continue the customer relationship, ensuring the customer proposition is matched to changing customer and business needs 
  • Understand the supporting digital journey for customers, leveraging this detail to ensure the customer has a positive experience
  • Set early foundations of a positive relationship through establishing agreed customer journey
  • Work as part of a team in taking customers through the welcome journey
  • Build brand loyalty with the customer to ensure WES is the first choice
  • Develop customer relationships through effective communication
  • Complete the welcome journey and ensure a smooth handover to Account Management
  • Negotiate with existing customers to maximise revenue and securing long term volume commitments 
  • Proactively engage with customers to inform them of our new and enhanced product offering

Skills & Experience required:

  • Account management experience in a proactive selling environment is essential
  • Experience of ethical service and solution based selling
  • Experience of contact centre environment where speaking to customers
  • Builds good working relations with other team members and other teams
  • Acts as a great team member in the interest of the team, and sets an example to others
  • Generates new ideas, methods, processes and better ways of working to share with the team
  • Problem solves within job guidelines
  • Commercial and target driven, and takes accountability for and reviews own performance and contribution against KPIs
  • Excellent communication skills, both written and spoken

What’s Next?

If you have the skillset and drive to take on this brand-new Sales Account Manager position, we want to hear from you! APPLY NOW for immediate consideration.

Apply

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