Sales Account Manager – Manchester (England)

SALES ACCOUNT MANAGER / MANCHESTER / HYBRID WORK / UP TO £37.5K & UNCAPPED COMMISSION

Amazing new opportunity for a passionate, dynamic Sales Professional, looking for a rewarding new role working alongside a fantastic Sales Department.

WEX Europe Services Ltd is a leading and growing global provider of payment processing, information management and fleet card payment solutions.

As we can continue to grow our UK Operations, we are looking for a Sales Account Manager to forge and cement long lasting telephony based relationships with our customers, supporting them through the customer journey.

What’s On Offer?

• Competitive basic salary (Up to £37.5k, dependent on experience)
• Achievable uncapped commission structure
• First 3 months guaranteed commission
• Working Monday – Friday 8.30 am – 5 pm
• Fantastic work-life balance
• Hybrid working after an initial training period
• Company pension & life assurance scheme
• Generous holiday allowance of 25 days plus bank holidays
• Holiday purchase scheme, the ability to get an additional 5 days annual leave per year
• Employee Fuel Card (after 6 months)
• Employee discount platform
• Incentives schemes, companywide and departmental
• Great working environment
• Continuous training, coaching and development within a helpful and encouraging environment
• Progression opportunities
• Employee referral programme
• Employee assistance programme

Key Responsibilities of the Sales Account Manager:

• Day to day telephony based management of a portfolio of customers
• From first transaction, create a welcoming and positive experience
• Continue the customer relationship, ensuring the customer proposition is matched to changing customer and business needs 
• Understand the supporting digital journey for customers, leveraging this detail to ensure the customer has a positive experience
• Set early foundations of a positive relationship through establishing agreed customer journey
• Work as part of a team in taking customers through the welcome journey
• Build brand loyalty with the customer to ensure WES is the first choice
• Develop customer relationships through effective communication
• Complete the welcome journey and ensure a smooth handover to Account Management
• Negotiate with existing customers to maximise revenue and securing long term volume commitments 
• Proactively engage with customers to inform them of our new and enhanced product offering

Skills & Experience required:

• Account management experience in a proactive selling environment is essential
• Experience of ethical service and solution based selling
• Experience of contact centre environment where speaking to customers
• Builds good working relations with other team members and other teams
• Acts as a great team member in the interest of the team, and sets an example to others
• Generates new ideas, methods, processes and better ways of working to share with the team
• Problem solves within job guidelines
• Commercial and target driven, and takes accountability for and reviews own performance and contribution against KPIs
• Excellent communication skills, both written and spoken

What’s Next?

If you have the skillset and drive to take on this brand-new Sales Account Manager position, we want to hear from you! APPLY NOW for immediate consideration.