Nearly every company has some form of human resources management in place but not everyone knows about the talented individuals who put these important business operations into effect. This post is an attempt to uncover the skills required for the role of a human resources manager.
Human resources has existed since the times of The Ancient Chinese and is still present in some shape or form within every company in the world, in most cases through an internal department or in some cases it can be outsourced via an external service provider. The fact that it has stood the test of time is testament to just how important a process it really is within a successful company.
In order to be efficient at what they do human resources managers are required to possess a number of skills, including the following:
- Organisation – Candidates or colleagues may call up to request a C.V. or personnel file, therefore the ability to retrieve information on demand and quickly is an important skill. This can be achieved by ensuring that files and folders are organised effectively both tangible and digitally.
- Multi-tasking/Time Management – We all know ‘time is money’ and this is certainly true within the workplace. Few human resources managers spend their days focusing on one task and the ability to quickly and efficiently switch between tasks is a must have skill.
- Planning – From drafting the job spec to designing and placing a job advert right through to candidate vetting/interviewing a recruitment campaign can last for weeks if not months. Therefore, some form of plan must be created and adhered to in order for the whole process to run smoothly and without hitches.
- Communication – HR Managers need to have an approachable and friendly manner, continual contact will need to be kept with clients and candidates to keep them updated, therefore professional telephone and email skills are a valuable trait.
- Interviewing – Once applications start to arrive candidates will need to be interviewed. In some organisations it’s quite possible this task could fall under the responsibility of the HR manager, this could initially be a telephone interview or proceed straight to a face to face interview. The ability to gain a good understanding of the job role in question is an important skill required of a HR manager, this will ensure the right questions are asked in the interview and it will also help to access if the answers are appropriate.
In a future article we’ll be taking a deeper look into the actual role of a human resources manager, covering a typical day in the life. Watch this space…