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Customer Services Coordinator

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10th April 2019
Colchester, United Kingdom
Job Type


Our client has an exciting new opening for a highly motivated, dynamic Customer Services Coordinator to join their growing Sales Office.

They are a market leading supplier of bespoke packaging solutions, with five specialist depots across the UK. They’re always looking to push the limits of what’s possible – either through the creation of innovative new products, or improved ideas to use existing materials.

As the Customer Services Coordinator, you will provide support to your dedicated external sales manager, ensuring that monthly GP£ targets are achieved, and deliver excellent customer service.

What’s on Offer?

  • Competitive basic salary – up to £22,000 (Dependent on Experience)
  • Performance based bonus
  • Pension plan
  • Great company culture, excellent working environment
  • Real career progression

Key Responsibilities of the Customer Services Coordinator:

  • Processing customer orders
  • Managing customer’s expectations
  • Answering the telephone and dealing with enquiries
  • Maintaining up to date records
  • Managing customer stocks
  • To provide cover during annual leave/illness as required

Skills & Experience Required:

  • Previous experience in a similar sales admin / customer service role is preferred
  • Quick to learn and adapt
  • Good IT capabilities (Outlook, Excel, Word)
  • Good numeracy and literary skills
  • Polite, friendly with a professional telephone manner
  • Punctual and highly organised
  • Ability to work under pressure in a fast paced thriving environment
  • Ability to problem solve and to work off your own initiative

What’s Next?
If you’re looking for a challenging new role, where hard work and drive is rewarded, then apply for this Customer Services Coordinator position now!

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