Welcome to Net Recruit the online recruitment experts.
Get in touch: 01457 856 270 Email us at: info@net-recruit.co.uk

Customer Service Assistant

Posted by on in

8th February 2019
Witham, United Kingdom
Job Type


Our client is the global leader in the design and manufacture of food display products, with offices in Essex, London, China and New York.

They are now recruiting for an enthusiastic Customer Service Assistant to join their busy support team.

You will be working alongside the established UK and International Sales teams, supporting them with customer needs.

This Customer Service role is based in their luxury contemporary headquarters in Witham, Essex.

Key Responsibilities of the Customer Service Assistant:

  • Being the first point of contact for incoming calls
  • Managing all incoming enquiries
  • Qualifying incoming leads and allocating them to the relevant sales person
  • Arranging samples and following up on sample feedback
  • Taking verbal orders
  • Managing customer complaints
  • Customer care – missing / damaged items, price queries and general customer order queries as well as post-sale follow up
  • Administratively supporting the full sales team
  • Coordinating returns and collections
  • Putting written orders on the system

The ideal candidate will be a people person with a ‘can do, will do’ attitude. You must have excellent attention to detail, excellent verbal and written communication skills and be computer literate.
In return we will give you full training and scope to progress within the business.

Skills & Experience Required:

  • Previous experience in a Customer Service role
  • Excellent telephone manner
  • Experienced in resolving customer queries
  • Previous experience in upselling
  • Eligible to work in the UK
  • Previous experience within a similar role a big advantage
  • Computer literate
  • Excellent standard of literacy and numeracy
  • Excellent attention to detail
  • Flexible, courteous, friendly and positive approach

What’s Next?
Don’t miss out! Submit your CV for this Customer Service Assistant position now and we’ll be in touch.

Drop files here browse files ...

Related Jobs

Test Engineer   Edinburgh, United Kingdom new
22nd February 2019
Bakery Operative   Southall, United Kingdom new
21st February 2019
Digital Marketing Manager   Witham, United Kingdom new
19th February 2019
Press Setter   Swindon, United Kingdom new
19th February 2019
Talent Acquisition Advisor   Stoke-on-Trent, United Kingdom new
18th February 2019

Taking the hassle out of Online Recruitment.

  • Select the services you need
  • Build a campaign that suits you
  • Receive a transparent quote
  • Get the results you want

Get started with one of our online recruitment packages. Get Started.

Taking the hassle out of Recruitment.

Kick start your campaign with one of our online recruitment packages

Give it a try
© Net-Recruit 2016
Are you sure you want to delete this file?

Subscribe To Personalized Notifications

You are subscribing to jobs matching your current search criteria.

Email Notifications

Email notifications will be sent to you Subscribe


Custom RSS Feed

Your personalized RSS Feed is below, copy the address to your RSS reader. Subscribe