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Field Service Engineer

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6th December 2018
Bristol, United Kingdom
Job Type



Our client has an exciting new opening for a Field Service Engineer, covering South West England, South Midlands and South Wales. You will be joining a market leading organisation, with excellent career progression.

Due to their continued success, they are looking for a Field Service Engineer that can carry out fault diagnosis and repair, install new equipment and train users on its function.

Key Responsibilities of the Field Service Engineer:

  • Ensure customer satisfaction from the moment of sale onwards
  • Improve customer knowledge on the use of equipment
  • Communicate effectively with other departments in a professional manner
  • Attend both pre-scheduled or demand service visits
  • Fault diagnosis and repair
  • Identify problem areas and report these back via correct channels
  • Ensure all relevant documentation is carried out
  • Install new equipment and train customers on its function
  • Promote whenever applicable relevant services and products
  • Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork

Skills & Experience Required: 

  • ONC or equivalent in electronic/electric engineering
  • Comptia Network+ or equivalent certified
  • A good understanding of networking and related services (TCP/IP, DNS, HTTP, FTP etc.)
  • Proficiency configuring and fault finding Microsoft Windows Server and Desktop
  • Microsoft SQL scripting experience - preferred
  • A good degree of commercial awareness
  • Excellent attention to detail to diagnose equipment faults accurately
  • Effective and professional communication skills with customers and colleagues
  • Travel: Domestic travel is required >50%.
  • Must be able to complete job responsibilities working with global time zone needs such as attending late night/early morning meetings by phone and/or web to meet global business needs: 15%.

In Return, the Field Service Engineer Can Expect:

  • Highly Competitive salary
  • 24 Days annual leave in the first year of employment
  • Life assurance and pension
  • Opportunity to join a market leading organisation, with fantastic career progression

What’s Next?
Don’t miss out! If you are interested in this Field Service Engineer position, submit your CV now!

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