January 2, 2020
Bolton, United Kingdom
Job Type


Motor Claims Handler - Trainee or Experienced / Peramanet Position - Bolton (Egerton) / Up to £21K Dependent on Experience/ Qualifications, Sociable Hours, Free Parking, On-Site Cafe and much more!

Broker Direct are a reputable general insurance business authorised and regulated by the Financial Conduct Authority.  Due to internal promotions, we are currently seeking experienced or trainee level Claims Handlers to join us on a full-time and permanent basis in our busy office just on the outskirts of Bolton (Egerton).  If you have the right background and are seeking a new challenge with a forward thinking company who will fully support your career progression and reward your achievements, this could be exactly what you are looking for!

Key Responsibilities Include:

  • Handle Motor Claims including First Notification and Third Party
  • Manage a varied caseload of claims via telephone and written correspondence
  • Effectively prioritise own claims portfolio and team responsibilities
  • Act as point of contact for Policyholders and Brokers
  • Identify and refer fraudulent activity and any questionable underwriting
  • Deliver a consistently outstanding level of service to all parties involved
  • Adhere to company and regulatory policies and guidelines at all times

Skills and Experience:

  • Experienced level up to £21,000 - minimum 6 months experience within motor claims
  • Trainee level £14,500 - £16,500 – customer service background in ideally an office based environment
  • CII Certificate or willing to work towards this (supported by company)
  • Strong customer service and computer skills
  • Minimum 5 GCSE passes at Grade C or above including English and Maths (or equivalent)

Salary & Information:

  • Competitive annual salary dependent on experience
  • 21 days holiday rising to 28 days with length of service + Bank Holidays
  • Birthday day off and up to ½ day off for Christmas shopping
  • Contributory Pension Scheme
  • Sports and Social activities
  • Discounted Products and Services
  • Regular Appraisals and Salary Reviews
  • Support with industry relevant qualifications
  • Free on-site parking
  • On-site cafe
  • Smart/Casual Dress Code and Dress Down Days

Do not miss out!  Please apply now for immediate consideration.

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