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Sales Administrator

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Net-Recruit.co.uk Published: 15th February 2017
Job Type
Category

Description

Position: Sales Administrator
Location: Hertford, Hertfordshire
Salary: Competitive + Benefits
Hours: Monday-Friday 8:30am-5pm

The Company:
Our client is a developer, manufacturer and distributor of medical equipment and services, with offices worldwide and distribution channels in over 100 countries. Their system has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anaesthia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for the Security and Healthcare divisions, as well as to external original equipment manufacturer clients for application in the defence, aerospace, medical and industrial markets, among others.

The Sales Administrator Role:
The primary function of this Sales Administrator role is to provide administrative support as part of the UK Administration & Sales team.

The role holder will have the ability to prioritise and respond accurately to enquiries received by telephone, in writing or via email, and will be an excellent communicator, at ease with both colleagues and customer.

The Sales Administrator role would suit a competent administrator who likes to use their initiative and is a positive and supportive Individual.

This position will become a multi-functional role covering all activities relating to the whole sales admin cycle, enabling each team member to support each other at busy times and during periods of absence.

Key Responsibilities:

  • To respond to telephone calls, post, faxes and emails from UK customers
  • Prioritise requests received from the sales team and customers
  • Respond to requests with letters, literature, quotations, tender documents, etc as appropriate
  • To use the Big Machine and MFG PRO computer systems to book in, schedule, deliver (using courier services) and invoice against sales orders received
  • To use MFG PRO to administer purchase orders, RGA’s, credits and rentals
  • Use and maintain the CRM system for tracking customer activity, QMS cases, tenders and rentals
  • To effectively support customer telephone product enquiries
  • Work alongside sales and administration colleagues to develop a harmonious, cooperative environment with the aim of exceeding customer expectations
  • To gain and use a working knowledge of the company, its products and markets to the advantage of its customers and the business
  • To carry out ad-hoc tasks as required by Line Manager

Skills & Experience Required: 

  • Excellent telephone manner – patient, friendly and supportive
  • Keyboard skills: accuracy and presentation more important than speed
  • Numerical skills compatible with sales order processing and invoicing activities
  • IT skills - competence with Microsoft: Windows, Word, Excel, Outlook
  • Experience with MFG PRO will be a bonus but otherwise training will be provided
  • Product awareness – the ability and interest to recognise key products and common accessories
  • Experience in a busy sales administrative role is essential
  • Standard level of education (GCSE/A’levels) required

Benefits:
This Sales Administrator role attracts a competitive salary, and benefits include; 24 Days annual leave in the first year of employment, life assurance and pension.

If you are interested in this Sales Administrator position, simply apply via the button shown.

Please note that only successful applicants will be contacted.

This vacancy is being advertised by Net-Recruit.

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